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Leaders must consider the end user by adopting strategies that frontline workers will actually use.

Among the many ways continuous-improvement strategies can fail is this—the improper selection of technologies for frontline workers.

With much of the manufacturing workforce still disengaged from their facilities due to the pandemic, it’s important for manufacturing leaders to consider digital solutions that not only drive business performance, but that both frontline manufacturing workers and supervisors will actually use.

Organizations will only break the failure cycle if they invest in digital tools built with frontline user-engagement in mind, capturing data at the point that matters most. It’s not enough to focus on continuous improvement for the sake of continuous improvement….

Read the full article on Smart Industry.